How-To Guides: Check It Yourself First
A few simple checks, in plain English, before you pick up the phone.
You can find out a great deal about a computer fault in a few minutes, with nothing more than patience. These guides show you how. If a check solves it, wonderful. If not, you will know exactly what to tell us.
How to Check Your Computer Before You Call
Ten calm minutes that can save you a repair.
How to Check Your Hard Drive or SSD
The part that holds everything deserves a check-up.
How to Check Your Computer’s Memory
A simple test for one of the trickiest faults.
How to Check If Your Computer Is Overheating
Heat leaves clues. Here is how to read them.
How to Check Your Laptop Battery and Charger
Find out which one is letting you down.
How to Check Your Internet and Wi-Fi
Is it the computer, the Wi-Fi or the internet? Let us find out.
How to Check Your Computer for Viruses
A proper scan, using what Windows already has.
How to Back Up Your Files Before a Repair
Five minutes now, peace of mind for good.
Related pages
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The assessment is free, the price is fixed before we start, and every repair carries a 3-month warranty. Call 020 7237 6805, or tell us what is wrong and a technician will reply.