Few things feel worse than a drive full of photos or work that will not open. Take heart: in most cases the files are still there, waiting to be read by someone with the right tools and a little patience. That is what we do.
What we recover from
- Hard drives that click, beep or are not detected
- SSDs and memory sticks that have stopped working
- Laptops and desktops that will not start
- Files deleted by mistake, and drives formatted by accident
- RAID arrays and NAS boxes
- Computers hit by ransomware
What to do right now
- Switch the drive or computer off, and leave it off.
- Do not run repair or recovery programs on it.
- Do not accept an offer to format or initialise the drive.
- Call 020 7237 6805. The assessment is free.
Related pages
Questions
Can you get my files back?
In most cases, yes. After the free assessment we tell you what we expect to recover and what it will cost, before you decide.
How long does it take?
A straightforward recovery often takes a few days. Drives with physical damage take longer.
Are my files kept private?
Always. Your files are yours, and we treat them that way.
Let us take a look
The assessment is free, the price is fixed before we start, and every repair carries a 3-month warranty. Call 020 7237 6805, or tell us what is wrong and a technician will reply.