Computer Keeps Crashing
Crashes are clues, and we like a good puzzle.
Blue screens, freezes and sudden restarts are frustrating because they seem random. They are not. There is always a cause, and patient testing finds it.
Safe checks to try first
- Write down any error message or code
- Note what you were doing each time
- Unplug new devices and see if it stops
- Back up your important files while it is still working
Stop if you smell burning, hear clicking from the drive, or the computer has been wet. Switch it off and call 020 7237 6805.
What it usually is
Questions
Is it hardware or Windows?
We test the hardware first, because reinstalling Windows on a faulty machine fixes nothing.
Should I keep using it?
Back up first. A crashing computer can damage the files it is working on.
Let us take a look
The assessment is free, the price is fixed before we start, and every repair carries a 3-month warranty. Call 020 7237 6805, or tell us what is wrong and a technician will reply.